Terms & Conditions
BELOW ARE THE TERMS AND CONDITIONS THAT HAVE BEEN CAREFULLY WRITTEN TO PROTECT YOU ("THE CLIENT/CUSTOMER") AND “EMPIREDESYNZ". IT IS RECOMMENDED THAT YOU VIEW THESE TERMS PRIOR TO PURCHASING OR CONTACTING US FOR PROJECTS.
It is important to have an idea of what you are expecting before you book our services. We ask that you explicitly state how you want your designs to be done. Send examples/inspiration of your vision for the design or you may provide a sketch or examples from our page.
(This information is to be outlined on our form or via message/email before we start designing)
CHANGES & REVISIONS
Clients are allowed FREE revisions as it relates to concept depending on the project (based on the design purchased - see description under each service to check revision limits) These revisions must not be a completely different concept from what was initially stated (If so, costs may be incurred)
After the revision limit, all additional adjustments will be $15-$30 depending on the revision.
PAYMENTS + PRICING
All pricing at Empire Desynz is subject to change at any time without prior notice. Full payment is required before work begins.
Currently, payments are all made via Online transfer, bank deposit, Paypal or Zelle. No project will begin until payment has been 100% cleared & confirmed.
Absolutely no refunds after purchase has been made.
Draft images are for the purpose of approval only. They should not be copied, used, or distributed to any other person or company. All drafts are the property of Empire Desynz.
The turnaround period depends on the type of service booked. Please see description under each service to check the specific turnaround time (this period is in relation to the project drafts). Final files will be sent within 24 hours of approval (once there are no changes to be made)
DESIGN DELIVERY FILES/POLICY
All designs are sent to you ("The Client") in the form of email from me ("Empire Desynz"). Please see description under each service for file formats that will be provided. Any other format requested will be at an additional cost. For logo designs, a vector file (EPS) will be sent which is a format that can be scaled to any size. Other designs are sent in JPG or PDF format depending on the service.
All .AI or PSD files remain the property of Empire Desynz even in the event that a copy was provided to you. Once a project has been finalized and the files have been delivered to you, you own the rights to what you have purchased. Copyrighting and/or trademarking your logo is solely up to you and not the responsibility of Empire Desynz.
Once designs are completed, you (the client) also gives Empire Desynz the right to use for portfolio and/or marketing purposes unless agreed upon otherwise. "Designed by Empire Desynz" will also be placed on the footer of all websites completed by us.
Last Updated: February 12, 2021